Privacy Policy

This privacy policy outlines how Balance & Renew Clinic clinic collects, uses, and shares personal information we receive through our website and other online services.

What Information We Collect

When you use our website or online services, we may collect both technical information and contact information that you provide to use.

Technical Information

We automatically receive certain types of information when you use our services. This technical information includes details about the device you use to access our services, including your IP address, browser type, operating system version, and internet service provider. We also collect information about your usage of our services, including pages visited and time spent on pages. This data allows us to understand how visitors use our site so we can improve it.

Contact Information

We may collect personal details including your name, email address, and phone number when you provide it to us. For example, we collect this information when you contact us via email or phone, sign up for our newsletter, purchase products, or submit it via forms on our site. We use this contact information to respond to your inquiries, fulfill orders, or customize your experience with our services.

How We Use Information

We use the information we collect for legitimate business purposes including:

• Improve our services - We analyze usage data and testing outcomes to enhance our website and offerings based on common behaviors and interests.


• Communications - We may contact you via email, phone, or text to respond to inquiries, provide service updates, or important notices. You can opt out of non-essential communications at any time.


• Targeted advertising - We may use contact details to display ads about our services across the internet. You can opt out of personalized advertising anytime.


• Orders and billing - We use identifying details to process orders, deliver products, and manage billing. This is necessary to provide purchased services.


• Legal compliance - We may be required to use and retain information for legal and compliance reasons, like detecting security incidents, protecting against fraud, or responding to lawful requests from authorities.

How Information Is Shared

We do not sell personal details with third parties except to meet legal requirements or provide essential contracted services like order fulfillment, technical support, and payment processing. These business partners adhere to strict privacy guidelines and do not have rights to use data for their own purposes.

As required by law, with legal process, consent or to protect our rights, we may share your personal information with:

• Law enforcement agencies


• Courts, attorneys and legal representatives


• Fraud prevention and identity verification services

We may employ other companies to provide limited services on our behalf including packaging, mailing products, cloud data storage and processing. We only provide them with the minimum information necessary, and they are prohibited from using it for any other reason.

In the event of a merger or sale, your personal information may be transferred to the new business. You will be notified if any ownership change results in material impacts to your rights or protections.

Your Data Rights

As a user, you have rights related to how your personal data is handled. This includes:

• Access - You can request a copy of personal data we hold about you for your review. This will be provided electronically in a commonly used format.


• Correction - If you believe our information is inaccurate or incomplete, you can request correction or supplementation of the record.


• Deletion - You may ask us to erase personal data we have about you, subject to limitations imposed by legal recordkeeping requirements.


• Restriction - You can ask us to restrict the use of your data if you believe it is unlawful or no longer needed. We may have to retain some restricted data for legal compliance.


• Objection - You may object to how we use or share your information and request an alternative. We will try to accommodate reasonable requests when possible.


• Portability - Upon request, we will provide certain personal information to you or transfer it to a service provider you designate in a common electronic format.

To make a request regarding your personal data, please contact us via email or phone as indicated in our Contact section. We will respond acknowledge requests within 30 days.

Data Retention

We only retain your personal information as long as necessary to provide services, support business functions, and meet our legal compliance responsibilities. Retention periods vary based on the type of data and purpose for collection.

When personal information is no longer needed, we take reasonable steps to securely destroy it or permanently de-identify it so you cannot be associated with it.

Security Safeguards

We employ reasonable physical and digital security controls to protect your data when stored or transmitted. However, no data storage system can be 100% secure, so we cannot guarantee the absolute security of information about you.

We carefully assess when and how personal details are gathered, processed, and stored. We limit employee access as needed for business purposes. We conduct periodic audits of our data collection, policies, procedures and systems to detect potential vulnerabilities and ensure the highest levels of security.

Changes To This Policy

We may change this privacy policy from time to time to reflect evolving laws, regulations or business practices. If changes materially impact user rights or protections, we will notify users by email or conspicuous posting on our website. We encourage you to check for updates periodically.

Continued of use of our services after a change becomes effective indicates you accept the updated privacy terms.

Contact Us

If you have questions or concerns related to this privacy policy, please contact us via:

• Email:


• Phone:


• Postal Address: